Product documentation
CRM

Client management

Search clients, review history, keep private notes, and start a booking from a profile.

Updated: September 2026
01

List and search

Search by name, phone, or Client Reference Number. Profiles summarise total visits and first, last, and next service.

02

Client profile

  • Client Details and contact information.
  • Appointment History with service, staff, date, and amount.
  • Private Client Notes for durable context.
  • Private Appointment Note for one booking.
  • Call Client and Create Appointment quick actions.
Important

Do not store unnecessary sensitive personal information in notes.

03

Quick add a client

  1. 1

    Choose Add Client.

  2. 2

    Enter a name and valid phone with the correct country code.

  3. 3

    Add only optional details useful for your service.

  4. 4

    Save, then Create Appointment if needed.

Good to know

Clients can also be added from manual booking and SMS Marketing.