01
I cannot sign in
- Check email and password.
- Use Resend Email if verification is incomplete and check spam.
- Use Forgot password? for a reset link.
- Staff should open the latest invitation; cancelled links are invalid.
02
No available slots appear
- Assign the service to the selected staff member.
- Add Weekly Schedule or Special Hours for the date.
- Check existing bookings, duration, slot interval, and capacity.
- Check Business Hours and Time zone.
- Confirm Allow Online Bookings is enabled.
03
The public page is hidden
- Check Public Booking Page in Booking Config.
- Check Plan & Billing for Payment Issue or cancellation.
- Complete required public details and confirm the URL is valid.
04
Push notifications do not arrive
- Enable Push Notifications in the app.
- Allow notifications in iOS/Android settings.
- Sign out and in again to refresh device registration.
- Use dashboard and email as a fallback for web differences.
05
Still need help?
Email team@kleise-rantevou.com with your business name, platform, attempted action, and an error screenshot. Never send a password or payment details.